eTOM can be considered a blueprint for standardizing business processes as well as operations support systems (OSS) and business support systems (BSS). eTOM to Business Process Framework; SID to Information Framework, and; TNA to . If you are new in ISP company and want to understand the basic of etom. Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. Page 1 of Introduction to eTOM. White Paper.

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Business Process Framework (eTOM)

At the conceptual level, the framework has three major areas, reflecting major focuses within typical enterprises:. ZTE Corporation — Mapping a scalable smart-city solution. The following is a brief summary of the two areas that are most relevant for accounting and performance management.

These are responsible for monitoring, analyzing, and controlling operational services, as well as detecting, analyzing, and localizing service problems. Understanding the Need for Accounting and Performance Management. NGOSS programs implement a common system infrastructure framework, in which components that adhere to the specifications can interoperate in a flexible application infrastructure.

TM Forum Frameworx Overview is recommended. Contact us General Inquiries: The strategic goal of the TMF is to create or identify standard interfaces that allow a network to be managed consistently across various network element suppliers.


It broadens the TOM model to a complete enterprise framework and addresses the impact of e-business environments and business drivers.

Business Process Framework (eTOM) – Wikipedia

Network Blueprint for IP Telephony. What’s new View all news. By using this site, you agree to the Terms of Use and Privacy Policy. Assurance consists of proactive and reactive maintenance activities, service monitoring SLA or QoSresource status and performance monitoring, and troubleshooting. The eTOM focuses on managing operations, services, and interactions between the various components and building blocks. Service Monitoring and Routing Optimization.

This page was last edited on 11 Decemberat Methods for Generating the Core Traffic Matrix. Therefore, the two definitions do not overlap, but complement each other. Its focus and scope were operations and operations management. Standards Telecommunications systems IT service management.

Give yourself a competitive edge by taking courses and exams to gain Knowledge and Career Certification. This includes continuous resource status and performance monitoring to proactively detect possible failures, and the bwsics of performance data and analysis to identify and resolve potential or real efom.

Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx. Reports for chargeable and noncacheable events can be generated—for example, to identify fraud. Network Blueprint for Security Management. How to Ensure Data Authenticity and Integrity. With this class you will learn the common language of Business Process that many thousands of others around the world are speaking.


The Business Process Framework eTOM is a standard maintained by the TM Forum[1] an association for service providers and their suppliers in eom telecommunications and entertainment industries. NetFlow Configuration on the Catalyst.

Architectural and Framework Standards: the eTOM Model (TMF)

Digital Business Ecosystems Fundamentals Course onsite. Check here to find out.

From Wikipedia, the free encyclopedia. NetFlow Version 5 on a Router. How to Process Data Records. The graphic hasics of a Business Process Framework eTOM model consists of rows and columns, the intersections of which denote specific business processes.

It is a hierarchical catalog of the key business processes required to run a service-focused business.